Privacy Policy
1. Introduction
Puvanto ("we", "us", "our") operates the website puvanto.com. This Privacy Policy explains how we collect, use, store and protect personal information provided by visitors to this site. We are committed to handling personal data responsibly and in accordance with applicable Paraguayan law, including Law No. 1682/2001 on the protection of personal data and its amendments.
By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the site.
2. What information we collect
2.1 Information you provide directly
When you use the contact form on this website, we collect the following information:
- Your full name
- Your email address
- Your phone number (if provided)
- The subject and content of your message
When you subscribe to our newsletter or notification list, we collect your email address.
2.2 Information collected automatically
When you visit puvanto.com, our web server may automatically collect certain technical information, including:
- Your IP address (anonymised where possible)
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or search term
- Date and time of your visit
2.3 Cookies
We use cookies to store your consent preferences and to improve your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.
3. How we use your information
We use the information we collect for the following purposes:
- To respond to enquiries submitted through our contact form
- To send notifications about upcoming workshop dates (where you have subscribed)
- To improve the content and functionality of this website
- To understand how visitors use the site (analytics, where consented)
- To comply with legal obligations
We do not use your personal information for automated decision-making or profiling.
4. Legal basis for processing
We process personal data on the following legal bases:
- Consent: Where you have given explicit consent, such as subscribing to notifications or accepting analytics cookies.
- Legitimate interests: For responding to contact form enquiries and maintaining the security of our website.
- Legal obligation: Where we are required to retain or disclose information by law.
5. How we share your information
We do not sell, rent or trade your personal information to third parties. We may share information in the following limited circumstances:
- With service providers who assist in operating this website (such as hosting providers), under contractual obligations of confidentiality
- Where required by Paraguayan law or a competent legal authority
- In the event of a merger, acquisition or transfer of assets, where the new entity would be bound by this policy
6. Data retention
We retain contact form submissions for a period of up to 12 months, after which they are deleted. Newsletter subscription data is retained until you unsubscribe. Technical log data is retained for up to 90 days for security purposes.
7. Your rights
Under Paraguayan data protection law, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal data we hold about you.
- Right of rectification: You may request correction of inaccurate data.
- Right of deletion: You may request deletion of your personal data, subject to legal retention requirements.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.
- Right to object: You may object to processing based on legitimate interests.
To exercise any of these rights, contact us at info@puvanto.com.
8. Data security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Third-party links
This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Children's privacy
This website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal data through this site, please contact us so we can remove it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of this website after any changes constitutes acceptance of the updated policy.
12. Contact
For any questions, requests or concerns regarding this Privacy Policy, please contact us:
- Email: info@puvanto.com
- Phone: +595 21 662930
- Address: Eusebio Lillo Robles 1641 c, Asunción 001409, Paraguay